Breaking News! The billing dashboard is now available for all RecovR dealers. To get started, contact your RecovR representative to get access and read up on our guide to the billing dashboard & our guide to the new billing administrator add-on role. Company admins also have access to their RecovR contract at the company-level.
New and improved roles have been rolled out to all dealers. You spoke about how complicated it was to keep all of the old roles straight, so we simplified our approach. The new & improved roles are: Company Admin, Location Admin, Editor, & Viewer. Check out our overview to the new roles here.
Locator reconciliation for sales is now available. Dealers can now take an action against a Locator or sale with a "Lost" status and request its position. Depending on the position of the Locator, the status will update. Dealers can also request the position of unpaired locators in their inventory for easier inventory management. Want to learn more? Read our article on Managing Drive Offs.
Do you forget your password sometimes? Our newest update should help. You can now request a one-time access code to the email or phone number associated with your account to login to RecovR.
Ever walk to the location of a vehicle only to find out it's in motion? Well not anymore. We've updated the map icons to display two new states: In Motion & Approximate Position. This should help you better understand the location of every vehicle in your inventory.
Improvements
Stock number has been added to all vehicle cards
You wanted more data and we delivered. Tables will show 200 items instead of 100 items
Fixed
Some users were seeing an error when performing a location transfer. This has been resolved.
Partial search was being a bit finicky. We've given it a stern talking to and it should behave as expected
Some users were seeing "Sold with Low Battery" after a RecovR sale. We've fixed this issue.
Dealers
Lot Management v3.3.1
July 7, 2021
Coming Soon!
Fixed
Our icons were being fickle and hiding from some users. We've given them a stern talking to and they should load for everyone now.
Dealers
Release 3.3.0
June 20, 2021
Coming Soon!
What's New
We've made the side navigation collapsable on desktop so that you can get more data on your screen
Fixed
Some users were experiencing scanning issues on Andriod phone models, but don't worry, we've fixed it
Dealers
Release 3.2.2
June 13, 2021
Coming Soon!
Fixes
We caught a small bug in the sales process with the Locator status. Don't worry, we've squashed it and this should be right as rain moving forward
Updated Description for Theft Recovery Mode in the Web Apps - We have updated the description on the Theft Recovery card in the web app to better align with our immediate theft case activation and the expected reporting frequencies from the locator.
Consumer App
iOS Release 1.5.5
March 14, 2023
What's New
In addition to fixing an issue with enabling face or touch ID, users will now be able to enable face and touch ID directly within the native app. When they enable face or touch ID from their settings, they will be immediately prompted to enter their password, which will enable face or touch ID for all future logins. They will no longer need to log out and back in an additional time.
Improved Deep linking on iOS - We have updated the deep linking mechanism on iOS to more reliably route you into the native app instead of routing you to the app store.
Updated Description for Theft Recovery Mode in the Web Apps - We have updated the description on the Theft Recovery card in the web app to better align with our immediate theft case activation and the expected reporting frequencies from the locator.
Consumer App
Android Release 1.15.0
January 24, 2023
What's New
Theft recovery mode notifications - When theft recovery is mode is activated, users will be notified via Push, Email, & SMS notifications. These notifications contain further instructions on how to get help and give them direct access to the theft recovery URL to share with law enforcement.
Notification configuration & robustness - While building out the theft recovery mode notifications, we have fleshed out notifications to be more easily configured and scaled to future notifications that we would like to implement. Users can disable email and SMS notifications from their app settings and disable push notifications in their phone settings.
“Update Required” pop-up - Previously, we have had no way to force users to update their app when they have been using out-of-date versions. We have introduced this functionality in the native app so that if we release any breaking changes in the future, we will be able to force them to update. Note: This is not a backward compatible feature, so we will not be able to force users to update who are using version released before Audi A3
Consumer App
iOS Release 1.15.0
January 24, 2023
What's New
Theft recovery mode notifications - When theft recovery is mode is activated, users will be notified via Push, Email, & SMS notifications. These notifications contain further instructions on how to get help and give them direct access to the theft recovery URL to share with law enforcement.
Notification configuration & robustness - While building out the theft recovery mode notifications, we have fleshed out notifications to be more easily configured and scaled to future notifications that we would like to implement. Users can disable email and SMS notifications from their app settings and disable push notifications in their phone settings.
“Update Required” pop-up - Previously, we have had no way to force users to update their app when they have been using out-of-date versions. We have introduced this functionality in the native app so that if we release any breaking changes in the future, we will be able to force them to update. Note: This is not a backward compatible feature, so we will not be able to force users to update who are using version released before Audi A3
We've improved the onboarding experience and made a few small improvements around the app.
Consumer App
Android Release v1.1.1 Build 94
May 2, 2021
What's New ✨
We've added more informative error message when trying to create a new password. Now you'll know what you need to fix to keep your account secure with a strong password or if you made a typo confirming your password (don't worry, it happens to the best of us).
Bug Fixes
Fixed: If you opened the link in your invitation email, you may have had trouble navigating to the correct app. We've fixed this so you can go from your email to tracking your vehicle in the app with ease.
Fixed: It may have been hard to see your password as you were typing it in on the login screen. Now, you'll always be able to check that you haven't added an extra character by accident.
