NEWS RecovR is now available for dealerships in the USA
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A ® or similar symbol in a make, model, or trim could stop a contract printing altogether. Those symbols are cleaned up when the vehicle is created, and the forms will not accept them going in, so the paperwork comes out the first time you ask for it.
Creating a vehicle leaned on an outside service to read the VIN for you. When that service had problems you were stuck — and the message on screen said a VIN was required even though you had just typed one in.
Some locators could quietly stop reporting their position for a stretch, which left holes in the map and in a vehicle's history. They report reliably again, so what you see should match where things actually are.
When you change something on a sale that already exists — a customer's email address, the products sold — your system voids the original and writes a new one right behind it. If those two arrived close enough together, RecovR could handle them in the wrong order and leave you looking at a Voided sale where a completed one should have been.
If you sold a car late in the afternoon and then downloaded the contract, the date on it could read as the next day. That hit West Coast dealers hardest — anything after 5pm local time came out dated tomorrow. Contract downloads now use your dealership's local time, so the paperwork matches the day you remember.
Term length and warranty coverage were tangled together in a way that made a sale record harder to read than it needed to be. Two new fields separate them out.
Zones had stopped drawing in Map View, which left you with no way to see at a glance where anything actually sat on your lot. They show up again for Vehicles, Keys, Tags, and Locators.
Looking back at where a vehicle has been should be fast, and on an iPhone it should not take the app down with it. Both are better in this patch.
Tracking down a misplaced key used to mean walking the lot and hoping to hear it. Tap Find Tag or Find Key on an asset and a new screen rings it straight from your phone, with a map showing where you are standing and where the tag was last seen.
A new RecovR tab sits in the bottom navigation bar. It is a direct line to the support team and to the help articles, so a question about a locator no longer means switching to email and describing your setup from scratch.
Pairing used to fail without telling you why. The app now gives the same reasons the web interface does, so you know whether to grab a different tag or just wait.
Checking where your vehicle has been over the past month used to come up empty. If you asked for a longer stretch of history, the app would tell you there was no data at all for the last 30 days — even when there was plenty. That range now loads the way you expect
If you have ever tried to turn on alerts for your vehicle and been told the locator was already locked when you had not locked anything, that is fixed.
RecovR has a new icon on your home screen — cleaner and flatter, without the old gradient. Nothing about how you use the app has changed; it is just easier to spot.