RecovR Release Notes

Dealers

Lot Management 3.9.0

June 22, 2022

Coming Soon!

What's New 🔥

  • We get it—sometimes you misplace your keys (or the whole car). That's why we've introduced a simple 'Mark as Lost' action directly in the Vehicles and Locators pages. 
  • You talked—we listened. This update also introduces the ability to download the RecovR Contract PDF directly from the Sales tab.
  • We've updated the Billing dashboard to display all charge and credit addendums made to previous invoices. Any user with access to the billing view will now see an additional line that reflects any credits or charges added by the accounting team against an invoice. This will affect the amount outstanding to be paid.
  • We now have alerting available for those pesky off-site vehicles. If a vehicle has been offsite for 3 days continuously, that vehicle and locator status will be marked as a Suspected Drive Off. After 15 days, the vehicle will be marked as a vehicle only sale, and unpaired from the locator. The locator's status will update to 'Lost- Assumed Drive Off'.

Improvements

  • Contract statuses now update automatically, once the scheduled start date or end date has passed.

Fixed

  • We had some issues with filtered values appearing correctly in the billing dashboard. That bug’s been squashed.

Dealers

Lot Management 3.7.0

March 11, 2022

Coming Soon!

Fixed

  • The date formatting on CSVs was looking a little wonky. We've fixed that in this release.

Dealers

Lot Management 3.6.0

January 30, 2022

Coming Soon!

What's New 🔥

  • Life happens, we get it. That’s why we’ve introduced the ability to replace a consumer locator directly from our sales page in this release.
  • We’ve given the billing dashboard a makeover. Users can now view the Service Fee, Charges, and Credits breakdown directly from the dashboard. We’ve also revamped the labelling on a few fields for clarity. Read all about it in our Billing Dashboard help page.
  • We hear you—invoicing can be a pain, but we’re making it simple. This release introduces a number of billing improvements, including unique IDs for all location invoices. We’ve also removed company-level invoices, as these are not used for billing. Instead, you'll see all of your locations' invoices at the company-level billing page. Company Admins and Billing Admins can now expect invoice emails at the start of each month.
  • Some things are too important to wait. Vehicle alerts are now available for two important vehicle states: Theft Recovery Mode and Low Locator Battery. If you’re curious on vehicle alert states generally, read more here.
  • Rarely do things fall into one of two neat little boxes. We’ve added five new vehicle and locator icons, for a grand total of seven icons, to better reflect the different states a vehicle or locator can enter. Now you can understand what your vehicles and locators are up to, on any occasion. Wanna know more? Check out our vehicle and locator icon help page.
  • We know seven icons is a lot to keep track of. We’ve also updated the vehicle and locator maps to include a map key with icon states, so you’re always in the loop.

Improvements

  • Company Admins can now delete vehicles from their inventory—with great power comes great responsibility.
  • When a dealer attempts to pair a locator that is marked as ‘Lost’, we now surface an intermediary screen that has them confirm they now have the locator before being able to proceed with pairing. You can never be too careful.
  • Sometimes things aren’t as simple as they seem. We've added a notes field to vehicles & locators for dealers to use.

Fixed

  • Some billing filters were refusing to cooperate. We’ve resolved that issue and some other minor filter bugs.

Dealers

Lot Management 3.5.1

November 12, 2021

Coming Soon!

Fixed

  • The alert emails were being a little finicky for dealers. Don't worry, we've given them a stern talking to and they're back to delivering like normal.

Consumer App

Android Release 1.61.54

October 30, 2023

This was a patch release for the native app, it includes a quick fix.

Consumer App

iOS Release 1.61.54

October 30, 2023

This was a patch release for the native app, that included a quick fix.

Consumer App

Android Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.


cannot be updated.png
No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

  • A dealer voids their sale erroneously
  • A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.


Consumer App

iOS Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.


cannot be updated.png
No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

  • A dealer voids their sale erroneously
  • A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.


image.png


Consumer App

Release v1.1.23

May 20, 2021

What's New?

We've improved the onboarding experience and made a few small improvements around the app.

Consumer App

Android Release v1.1.1 Build 94

May 2, 2021

What's New ✨

  • We've added more informative error message when trying to create a new password. Now you'll know what you need to fix to keep your account secure with a strong password or if you made a typo confirming your password (don't worry, it happens to the best of us).

Bug Fixes

  • Fixed: If you opened the link in your invitation email, you may have had trouble navigating to the correct app. We've fixed this so you can go from your email to tracking your vehicle in the app with ease.
  • Fixed: It may have been hard to see your password as you were typing it in on the login screen. Now, you'll always be able to check that you haven't added an extra character by accident.