6-year Warranty: Dealers now have the option to sell a 6-year warranty rather than a 3-year warranty via PEN or the UI. This was a direct ask from multiple dealerships and is now available. This information is also visible in the Support Tool UI.
Map Icon Aggregations: Vehicle icons on maps will now group based on proximity. This will help make the map less cluttered while still showing the user relevant information. Map icons will separate as the user zooms in.
Map icon aggregations.
Skip FOTA Attribute on Locations: There are several locations that should never receive a FOTA update (terminated locations, manufacturing, etc). These required operators to “just know” which locations shouldn’t receive updates. To help with this we have added an attribute on Locations (fotaOptions/fotaUpdate) which can be set as desired and then used to automatically filter out any locations that should never receive FOTA updates.
✅ Improvements
Allow users to void sales up to 21 days: Previously dealers were only able to void sales for 7 days after the sale. This resulted in a large number of support requests to void sales past this timeframe. Extending the window in which dealers can void sales should reduce requests made to RecovR Support.
Remove Zone Labels from Map view: Previously zone names were shown on any map view showing zones. These often clutter the interface and become unreadable. These have been removed to make the map cleaner. Zone Name should still show up when the mouse is over a given zone.
🔑 R4K
Users will now see a warning on any Vehicle Only sales where tags are paired at the time of sale. This mimics the warning already seen when a locator is paired on a Vehicle Only sale.
Dealerships can now create and void Key sales via PEN integration.
Users are now blocked from pairing keys to tags that are not reporting (heartbeat older than 10 minutes) or have a battery level below 50%.
🐛 Fixed
There were a small number of locators where the Invoice ID was populating as “undefined”. This issue has been fixed.
Some locators would not properly update their paired status leading to mismatches between status and actual state. This has been fixed to ensure the status is in sync and updated properly.
Dealers
Lot Management 1.41.0
November 8, 2023
Coming Soon!
🚀 What's New
Prevent vehicle creation for vehicles sold in the past 7 days
Since the introduction of the VIN Collision workflow we have found that dealers often recreate vehicles within hours of selling them. This breaks the connection the user who purchased the locator has rendering them unable to see or track their vehicle until manually corrected.
To prevent this if a user tries to create a vehicle that has been sold with RecovR in the last 7 days they are prevented from doing so and redirected instead to the Sale page to void the sale if desired.
This should make the choice more explicit while still allowing dealers to create vehicles when necessary.
✅ Improvements
R4K
You can now ring tags that are not paired to keys from the tag list page.
🐛 Fixed
Miscellaneous
An issue that allowed users to create zones with insufficient data has been fixed.
Certain device attributes that were previously showing up incorrectly should now show properly
Dealers
Lot Management 1.37.0
October 19, 2023
Coming Soon!
What's New? 🔥
Navigational Breadcrumbs: All users will now see navigational breadcrumbs on desktop and mobile. This change is based on the navigation UX survey responses we received. In addition to the breadcrumbs taking you farther up in the hierarchy, they also store your most recent search & filters for each page in this page during your session.
Navigational breadcrumbs for the web UI.
Navigational breadcrumbs for the mobile UI.
Improved Tabs Visual Design: When you drill into an item like a vehicle or key, you will see a new visual design for the tabs above the title of the page. This change was made along side the breadcrumb updates based on user feedback.
Improved tab desgin.
Improved Top Navigation Focus State: In the top navigation, the page you are on will now have a blue background in addition to being underlined. This change was made based on the navigational survey feedback we received.
Improved top navigation design.
Dealers
Lot Management 1.36.0
October 16, 2023
Coming Soon!
What's New? 🔥
Key Tracking is Here: Our new RecovR for Keys product has launched and can now be sold alongside RecovR Locators! It tracks your key inventory indoors and outdoors to reduce loss and accelerate your sales process. Interested in adding keys to your F&I product portfolio? Contact us
Changes to RecovR Sales Flow: You’ll need to select a RecovR product the next time you make a RecovR sale, so check the box for “RecovR Locator” as shown below. Our newest product, RecovR Tags, will also be listed, but it is only clickable if your dealership has added key tracking to its product offering.
Sidebar Navigation Changes: You may also notice that Locators are now found in a new section of the side bar called "RecovR Products." Rest assured that all the data is still there!
Updated Description for Theft Recovery Mode in the Web Apps - We have updated the description on the Theft Recovery card in the web app to better align with our immediate theft case activation and the expected reporting frequencies from the locator.
Consumer App
iOS Release 1.5.5
March 14, 2023
What's New
In addition to fixing an issue with enabling face or touch ID, users will now be able to enable face and touch ID directly within the native app. When they enable face or touch ID from their settings, they will be immediately prompted to enter their password, which will enable face or touch ID for all future logins. They will no longer need to log out and back in an additional time.
Improved Deep linking on iOS - We have updated the deep linking mechanism on iOS to more reliably route you into the native app instead of routing you to the app store.
Updated Description for Theft Recovery Mode in the Web Apps - We have updated the description on the Theft Recovery card in the web app to better align with our immediate theft case activation and the expected reporting frequencies from the locator.
Consumer App
Android Release 1.15.0
January 24, 2023
What's New
Theft recovery mode notifications - When theft recovery is mode is activated, users will be notified via Push, Email, & SMS notifications. These notifications contain further instructions on how to get help and give them direct access to the theft recovery URL to share with law enforcement.
Notification configuration & robustness - While building out the theft recovery mode notifications, we have fleshed out notifications to be more easily configured and scaled to future notifications that we would like to implement. Users can disable email and SMS notifications from their app settings and disable push notifications in their phone settings.
“Update Required” pop-up - Previously, we have had no way to force users to update their app when they have been using out-of-date versions. We have introduced this functionality in the native app so that if we release any breaking changes in the future, we will be able to force them to update. Note: This is not a backward compatible feature, so we will not be able to force users to update who are using version released before Audi A3
Consumer App
iOS Release 1.15.0
January 24, 2023
What's New
Theft recovery mode notifications - When theft recovery is mode is activated, users will be notified via Push, Email, & SMS notifications. These notifications contain further instructions on how to get help and give them direct access to the theft recovery URL to share with law enforcement.
Notification configuration & robustness - While building out the theft recovery mode notifications, we have fleshed out notifications to be more easily configured and scaled to future notifications that we would like to implement. Users can disable email and SMS notifications from their app settings and disable push notifications in their phone settings.
“Update Required” pop-up - Previously, we have had no way to force users to update their app when they have been using out-of-date versions. We have introduced this functionality in the native app so that if we release any breaking changes in the future, we will be able to force them to update. Note: This is not a backward compatible feature, so we will not be able to force users to update who are using version released before Audi A3
We've improved the onboarding experience and made a few small improvements around the app.
Consumer App
Android Release v1.1.1 Build 94
May 2, 2021
What's New ✨
We've added more informative error message when trying to create a new password. Now you'll know what you need to fix to keep your account secure with a strong password or if you made a typo confirming your password (don't worry, it happens to the best of us).
Bug Fixes
Fixed: If you opened the link in your invitation email, you may have had trouble navigating to the correct app. We've fixed this so you can go from your email to tracking your vehicle in the app with ease.
Fixed: It may have been hard to see your password as you were typing it in on the login screen. Now, you'll always be able to check that you haven't added an extra character by accident.