What's New 🔥

• Billing Admins will receive a summary of prior days sales performance with charges and credits, along with details. This helps them reconcile sales daily and file them as they prefer. This will make it easier for them to reconcile sales daily to remit the monthly invoice from RecovR, when is time.
• We added arrows on position lines on the map, when you select the line from the bread crump. The directionality on the position history will make it easier to understand in which direction vehicle moved.

Improvements

• The sorting and filtering capability is improved, for users to easily work with them to get the data they like to see, matching their need.  

Fixes

• In rare occurrences, the same cell tower ID appear to be used across countries. That led to position jumping between countries. We added additional parameters such as country code to uniquely identify cell tower and avoiding such position jumps.
• Minor verbiage changes for better readability and context for users using the portal.

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What's New 🔥

• New unpaid invoice reminder email to billing admins and company admins, when an invoice is not paid in full before 3 days of due date. The reminder email will also have a link to help article on how to reconcile and payment methods.
• Additional details on billing dashboard are added for clarity. Payment status, Total paid and Total due amount is also displayed in the billing detail page.
• View vehicle position reported on portal instantly on google maps with one click. You will now have the option to click to open the reported position in RecovR portal on google maps to view nearest address and cross roads.

Improvements

• We have added commonly occurring scenarios at the dealership to reset Suspected drive off status, without needing vehicle to report at the dealership. a) Vehicle type changed from Retail to another, b) Vehicle is marked as sold by the dealership, c) Theft recovery mode is enabled for the vehicle.
• Theft recovery mode will be automatically deactivated for scenarios that indicate dealership missed to disable theft mode - a) Dealership makes a sale on that vehicle, b) Unpairs locator from the vehicle, c) Transfers vehicle to a new location.
• Additional warning added to notify dealership when they pair a locator or a vehicle that is already paired to another vehicle or a locator. Dealership can override and complete the pairing process. If user chooses to override pairing with new vehicle or locator, the previous vehicle or locator will be unpaired automatically.

Fixed

• Users who used advanced CSV export had an issue to add additional columns to export. This release fixes that minor issue.

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What's New 🔥

• You will now be able to mark vehicles as Dealer Trade or Wholesale. These will be new sale types, similar to vehicle only sales, and will not count towards your monthly sell thru rate.
• We now capture the name of the salesperson who sold RecovR at your dealership. You can view and export the sales list from RecovR to see relative performance of sales/F&I team.
• Last vehicle VIN field on the locator will now be automatically populated every time a locator is unpaired. This helps with reconciling lost locator invoices and general troubleshooting on unpaired locators.

Improvements

• Theft recovery became instant, as we removed the delay to present the theft recovery URL, when enabled, to immediately share with law enforcement.
• Reduced number of alert emails for users, by eliminating repetitive Far from Lot alerts for the same VIN via email. This to ensure alerts received are insightful for the user receiving it.
• Since October, payment statuses have been added to billing page. We have now updated all 2021 invoice statuses to appear as "Not Applicable" since payments were not tracked within the portal until 2022.

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What's New 🔥

• Tired of manually transferring vehicles and locators between your locations? Automated transfers are back! Company administrators can enable automatic transfers on the company overview page. Read more about automatic transfers here.
• We've rolled out a few new alerts. Check out our guides for the Close of Business Report, Suspected Drive-Off Alert, & Vehicle Far From Lot Alert to learn more. Note that we replaced the dealership daily activity email with the new close of business report!
• Offsite vehicles just got easier to manage! We've introduced two off-site statuses, Near Site (distance from dealership is less than X miles) & Far From Site (distance from dealership is more than X miles. By default the threshold X is set to 25 miles, but users can enter their own threshold in the alert rules page.

Improvements

• Sort & filter got a makeover - new conditional filters make it easier to find exactly what you are looking for and nothing else!
• New dashboards make finding important information easier than ever. Check out our guide on the position history dashboard to get started.
• We've improved the Vehicle Left Lot After Hours alert to only trigger for vehicles that were previously onsite during that business day.

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