RecovR Release Notes

Dealers

Lot Management 1.54.0

May 8, 2025

Coming Soon!

🚗 Reorganized Locator Alerts / Statuses

We have reorganized some locator statuses. There were drawbacks to the previous method - for instance, a locator might be have the "Position Pending" and "Not Reporting" statuses, but only one would show at a time.

We have added a new "Locator Alerts" column that can show multiple different statuses simultaneously, providing a complete picture of the device's state and health. The status column will now show only some of the more fundamental statuses (Paired, Sold, Available, etc.).

Update position logic to avoid dramatic changes due to cell tower data

Locators use cell tower data to determine positions if gps is unavailable. Often, the cell tower data we receive from the Google API is inaccurate, which can throw the position out of whack temporarily
Solution: If a position reports on a new cell tower a significant distance (>100 miles) away from its previous position request, we now discard that position

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Dealers

Lot Management 1.53.0

April 9, 2025

Coming Soon!

🚗 Streamline Key Sales Process

We have removed the need for the dealer to enter specific Tag IDs at the point of sale when selling the R4K product.

🐛 Fixed

Warranty Length not displaying properly
No zone update in the expected time

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Dealers

Lot Management 1.52.0

February 4, 2025

Coming Soon!

Locators in locations with no zones no longer marked as drive-off

Locations without zones will avoid this drive-off workflow entirely

Update tag ring logic to queue for gateways under a company, not just location

We have updated our ring command logic to allow commands to be sent through any gateway associated with the key/tag’s company, not just location

🐛 Fixed

“Remember this device” option not working as expected w/ 2-Step Authentication

Add retries to removing “Lost” from locator - This was causing the mark as found / lost button to misbehave
Offsite vehicles reporting “on-site” with “No Zone” listed under zone - Now marking as Far From Site if a locator is at a location with no zones

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Dealers

Lot Management 1.51.0

December 6, 2024

Coming Soon!

🚗 Clickable Aggregations

A new backend update has allowed us to to implement Quick Filters via the Aggregation bars. Any page that has Aggregations set can click directly on the specific total to automatically filter the table below with those conditions.

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🐛 Fixed

No longer mark unpaired locators as Suspected Off-Site when owning location has no zones
There was a bug where uploading multiple floor plan overlays for the same floor was not properly showing all floor plans. This has been fixed and all floor plan overlays should now properly show up.

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Consumer App

Android Release 1.5.41 (Mobile 2.0)

September 7, 2023

What's New

Mobile 2.0

We have done a major makeover of Mobile app for Car Owners. Though it was largely driven by preparing the app for RecovR for Keys, existing users will be able to take advantage of significant improvements including better navigation, instant Theft Recovery Mode activation, native customer support experience, and more.

New Onboarding Flows

Existing users will see a new onboarding flow introducing them to the app changes

New users will see a onboarding flow after registration explaining key app features

Consumer App

iOS Release 1.5.41 (Mobile 2.0)

September 7, 2023

What's New

Mobile 2.0

We have done a major makeover of Mobile app for Car Owners. Though it was largely driven by preparing the app for RecovR for Keys, existing users will be able to take advantage of significant improvements including better navigation, instant Theft Recovery Mode activation, native customer support experience, and more.

New Onboarding Flows

Existing users will see a new onboarding flow introducing them to the app changes

New users will see a onboarding flow after registration explaining key app features

Consumer App

Android Release 1.5.21

May 18, 2023

What's New

Lock mode alerts now adhere to app notification settings for SMS and Email
Updated the logic to select the street address returned by google which seems to be more accurate based on testing
Fixed a bug where the Share Location button is active, but when pressed it doesn't do anything

Consumer App

iOS Release 1.5.21

May 18, 2023

What's New

Lock mode alerts now adhere to app notification settings for SMS and Email
Face/Touch ID now automatically launches when the app is opened after being logged out allowing users to quickly log back in
Automatic Face/Touch ID does not occur when a user manually logs out of their account
Updated the logic to select the street address returned by google which seems to be more accurate based on testing
Fixed a bug where the Share Location button is active, but when pressed it doesn't do anything

Consumer App

Android Release 1.61.54

October 30, 2023

This was a patch release for the native app, it includes a quick fix.

Consumer App

iOS Release 1.61.54

October 30, 2023

This was a patch release for the native app, that included a quick fix.

Consumer App

Android Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.

No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

A dealer voids their sale erroneously
A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.

Consumer App

iOS Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

A dealer voids their sale erroneously
A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.