RecovR Release Notes

Dealers

Lot Management 1.54.0

May 8, 2025

Coming Soon!

🚗 Reorganized Locator Alerts / Statuses

We have reorganized some locator statuses. There were drawbacks to the previous method - for instance, a locator might be have the "Position Pending" and "Not Reporting" statuses, but only one would show at a time.

We have added a new "Locator Alerts" column that can show multiple different statuses simultaneously, providing a complete picture of the device's state and health. The status column will now show only some of the more fundamental statuses (Paired, Sold, Available, etc.).

Update position logic to avoid dramatic changes due to cell tower data

Locators use cell tower data to determine positions if gps is unavailable. Often, the cell tower data we receive from the Google API is inaccurate, which can throw the position out of whack temporarily
Solution: If a position reports on a new cell tower a significant distance (>100 miles) away from its previous position request, we now discard that position

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Dealers

Lot Management 1.53.0

April 9, 2025

Coming Soon!

🚗 Streamline Key Sales Process

We have removed the need for the dealer to enter specific Tag IDs at the point of sale when selling the R4K product.

🐛 Fixed

Warranty Length not displaying properly
No zone update in the expected time

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Dealers

Lot Management 1.52.0

February 4, 2025

Coming Soon!

Locators in locations with no zones no longer marked as drive-off

Locations without zones will avoid this drive-off workflow entirely

Update tag ring logic to queue for gateways under a company, not just location

We have updated our ring command logic to allow commands to be sent through any gateway associated with the key/tag’s company, not just location

🐛 Fixed

“Remember this device” option not working as expected w/ 2-Step Authentication

Add retries to removing “Lost” from locator - This was causing the mark as found / lost button to misbehave
Offsite vehicles reporting “on-site” with “No Zone” listed under zone - Now marking as Far From Site if a locator is at a location with no zones

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Dealers

Lot Management 1.51.0

December 6, 2024

Coming Soon!

🚗 Clickable Aggregations

A new backend update has allowed us to to implement Quick Filters via the Aggregation bars. Any page that has Aggregations set can click directly on the specific total to automatically filter the table below with those conditions.

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🐛 Fixed

No longer mark unpaired locators as Suspected Off-Site when owning location has no zones
There was a bug where uploading multiple floor plan overlays for the same floor was not properly showing all floor plans. This has been fixed and all floor plan overlays should now properly show up.

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Consumer App

Android Release 1.61.75

November 17, 2023

What's New

Improvements

Display battery level for connected tag
Check user permissions more frequently
Prevent access to find key and ring phone until tag pairing is completed

Fixes

Upon password reset, user is taken to login page instead of password reset page
Opening location in third party app on android results in (undefined, undefined) being sent
Upon opening the app, default map view doesn't show location of assets
User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
Play/pause section does not show up consistently on Android when ringing phone from tag
Check bluetooth on/off state in app scanning/pairing process

Consumer App

iOS Release 1.61.75

November 17, 2023

What's New

Improvements

Display battery level for connected tag
Check user permissions more frequently
Prevent access to find key and ring phone until tag pairing is completed

Fixes

Upon password reset, user is taken to login page instead of password reset page
Opening location in third party app on android results in (undefined, undefined) being sent
Upon opening the app, default map view doesn't show location of assets
User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
Play/pause section does not show up consistently on Android when ringing phone from tag
Check bluetooth on/off state in app scanning/pairing process

Consumer App

Android Release 1.61.61

November 1, 2023

What's New

High latency on connecting to the Tag when Asset list has more than one Key
Users can see associated VIN with key in key details
Pairing opt in does not appear for second tag
Android devices are still unable to ring the phone from a tag

Consumer App

iOS Release 1.61.61

November 1, 2023

What's New

High latency on connecting to the Tag when Asset list has more than one Key
Users can see associated VIN with key in key details
Pairing opt in does not appear for second tag
Android devices are still unable to ring the phone from a tag

Consumer App

Android Release 1.61.54

October 30, 2023

This was a patch release for the native app, it includes a quick fix.

Consumer App

iOS Release 1.61.54

October 30, 2023

This was a patch release for the native app, that included a quick fix.

Consumer App

Android Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.

No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

A dealer voids their sale erroneously
A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.

Consumer App

iOS Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

A dealer voids their sale erroneously
A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.