RecovR Release Notes

Dealers

Lot Management 1.42.0

December 13, 2023

Coming Soon!

🚀 What's New

  • 6-year Warranty: Dealers now have the option to sell a 6-year warranty rather than a 3-year warranty via PEN or the UI.  This was a direct ask from multiple dealerships and is now available.  This information is also visible in the Support Tool UI.
  • Map Icon Aggregations: Vehicle icons on maps will now group based on proximity. This will help make the map less cluttered while still showing the user relevant information.  Map icons will separate as the user zooms in.


Map Icon Aggregations.png
Map icon aggregations.
  • Skip FOTA Attribute on Locations: There are several locations that should never receive a FOTA update (terminated locations, manufacturing, etc).  These required operators to “just know” which locations shouldn’t receive updates.  To help with this we have added an attribute on Locations (fotaOptions/fotaUpdate) which can be set as desired and then used to automatically filter out any locations that should never receive FOTA updates.

✅ Improvements

  • Allow users to void sales up to 21 days: Previously dealers were only able to void sales for 7 days after the sale.  This resulted in a large number of support requests to void sales past this timeframe.  Extending the window in which dealers can void sales should reduce requests made to RecovR Support.
  • Remove Zone Labels from Map view: Previously zone names were shown on any map view showing zones.  These often clutter the interface and become unreadable.  These have been removed to make the map cleaner.  Zone Name should still show up when the mouse is over a given zone.  
removeLabels.png



🔑 R4K

  • Users will now see a warning on any Vehicle Only sales where tags are paired at the time of sale.  This mimics the warning already seen when a locator is paired on a Vehicle Only sale.
removeKeys.png
  • Dealerships can now create and void Key sales via PEN integration.
  • Users are now blocked from pairing keys to tags that are not reporting (heartbeat older than 10 minutes) or have a battery level below 50%.

🐛 Fixed

  • There were a small number of locators where the Invoice ID was populating as “undefined”.  This issue has been fixed.
  • Some locators would not properly update their paired status leading to mismatches between status and actual state.  This has been fixed to ensure the status is in sync and updated properly.


Dealers

Lot Management 1.41.0

November 8, 2023

Coming Soon!

🚀 What's New

Prevent vehicle creation for vehicles sold in the past 7 days
  • Since the introduction of the VIN Collision workflow we have found that dealers often recreate vehicles within hours of selling them.  This breaks the connection the user who purchased the locator has rendering them unable to see or track their vehicle until manually corrected.
  • To prevent this if a user tries to create a vehicle that has been sold with RecovR in the last 7 days they are prevented from doing so and redirected instead to the Sale page to void the sale if desired.
  • This should make the choice more explicit while still allowing dealers to create vehicles when necessary.
image Nov 2.png



✅ Improvements

R4K
  • You can now ring tags that are not paired to keys from the tag list page.


🐛 Fixed

Miscellaneous
  • An issue that allowed users to create zones with insufficient data has been fixed.  
  • Certain device attributes that were previously showing up incorrectly should now show properly


Dealers

Lot Management 1.37.0

October 19, 2023

Coming Soon!

What's New? 🔥

  • Navigational Breadcrumbs: All users will now see navigational breadcrumbs on desktop and mobile. This change is based on the navigation UX survey responses we received. In addition to the breadcrumbs taking you farther up in the hierarchy, they also store your most recent search & filters for each page in this page during your session.
A screenshot of a web UI demonstrating the addition of navigational breadcrumbs.
Navigational breadcrumbs for the web UI.
A screenshot of a mobile UI demonstrating the addition of navigational breadcrumbs.
Navigational breadcrumbs for the mobile UI.
  • Improved Tabs Visual Design: When you drill into an item like a vehicle or key, you will see a new visual design for the tabs above the title of the page. This change was made along side the breadcrumb updates based on user feedback.
Before and after screenshots of a UI showing the redesign of tab navigation.
Improved tab desgin.
  • Improved Top Navigation Focus State: In the top navigation, the page you are on will now have a blue background in addition to being underlined. This change was made based on the navigational survey feedback we received.
Before and after screenshots of a UI showing the addition of a color highlight to show the active page.
Improved top navigation design.

Dealers

Lot Management 1.36.0

October 16, 2023

Coming Soon!

What's New? 🔥

  • Key Tracking is Here: Our new RecovR for Keys product has launched and can now be sold alongside RecovR Locators! It tracks your key inventory indoors and outdoors to reduce loss and accelerate your sales process. Interested in adding keys to your F&I product portfolio? Contact us
  • Changes to RecovR Sales Flow: You’ll need to select a RecovR product the next time you make a RecovR sale, so check the box for “RecovR Locator” as shown below. Our newest product, RecovR Tags, will also be listed, but it is only clickable if your dealership has added key tracking to its product offering.
  • Sidebar Navigation Changes: You may also notice that Locators are now found in a new section of the side bar called "RecovR Products." Rest assured that all the data is still there!

Consumer App

Android Release 1.61.54

October 30, 2023

This was a patch release for the native app, it includes a quick fix.

Consumer App

iOS Release 1.61.54

October 30, 2023

This was a patch release for the native app, that included a quick fix.

Consumer App

Android Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.


cannot be updated.png
No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

  • A dealer voids their sale erroneously
  • A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.


Consumer App

iOS Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.


cannot be updated.png
No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

  • A dealer voids their sale erroneously
  • A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.


image.png


Consumer App

Android Release 1.61.75

November 17, 2023

What's New

Improvements
  • Display battery level for connected tag
  • Check user permissions more frequently
  • Prevent access to find key and ring phone until tag pairing is completed
Fixes
  • Upon password reset, user is taken to login page instead of password reset page
  • Opening location in third party app on android results in (undefined, undefined) being sent
  • Upon opening the app, default map view doesn't show location of assets
  • User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
  • Play/pause section does not show up consistently on Android when ringing phone from tag
  • Check bluetooth on/off state in app scanning/pairing process

Consumer App

iOS Release 1.61.75

November 17, 2023

What's New

Improvements
  • Display battery level for connected tag
  • Check user permissions more frequently
  • Prevent access to find key and ring phone until tag pairing is completed
Fixes
  • Upon password reset, user is taken to login page instead of password reset page
  • Opening location in third party app on android results in (undefined, undefined) being sent
  • Upon opening the app, default map view doesn't show location of assets
  • User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
  • Play/pause section does not show up consistently on Android when ringing phone from tag
  • Check bluetooth on/off state in app scanning/pairing process

Consumer App

Android Release 1.61.61

November 1, 2023

What's New

  • High latency on connecting to the Tag when Asset list has more than one Key
  • Users can see associated VIN with key in key details
  • Pairing opt in does not appear for second tag
  • Android devices are still unable to ring the phone from a tag

Consumer App

iOS Release 1.61.61

November 1, 2023

What's New

  • High latency on connecting to the Tag when Asset list has more than one Key
  • Users can see associated VIN with key in key details
  • Pairing opt in does not appear for second tag
  • Android devices are still unable to ring the phone from a tag