RecovR Release Notes

🗺️ Your Zones Are Back on the Map

Zones had stopped drawing in Map View, which left you with no way to see at a glance where anything actually sat on your lot. They show up again for Vehicles, Keys, Tags, and Locators.

⚡ Position History That Loads Quickly and Stays Up

Looking back at where a vehicle has been should be fast, and on an iPhone it should not take the app down with it. Both are better in this patch.

• History covering less than a month now takes the quick route rather than the one built for long-range lookups, so recent history comes back faster

🐛 Fixed

• The date and time range filter shows again on the vehicle map, so you can narrow history down to the window you care about
• On Android, the Mute and Unmute button is no longer hidden behind your phone's navigation bar while a tag is ringing — the app now leaves room for it

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🔔 Ring a Tag or Key From Your Phone

Tracking down a misplaced key used to mean walking the lot and hoping to hear it. Tap Find Tag or Find Key on an asset and a new screen rings it straight from your phone, with a map showing where you are standing and where the tag was last seen.

• The screen moves through Press Play, Connecting, and Ringing, so you always know whether it has reached the tag yet
• Pause stops the sound whenever you want, and Mute silences it while the lights keep flashing, so you can keep hunting quietly in a showroom

💬 Get Help Without Leaving the App

A new RecovR tab sits in the bottom navigation bar. It is a direct line to the support team and to the help articles, so a question about a locator no longer means switching to email and describing your setup from scratch.

• Message support and see your whole conversation history in one place
• Push notifications tell you when support replies, and tapping one drops you back into the conversation
• Search the help articles and tutorials without leaving the app

🔑 Clearer Errors When a Tag Will Not Pair

Pairing used to fail without telling you why. The app now gives the same reasons the web interface does, so you know whether to grab a different tag or just wait.

• Low Battery appears for any tag under 50 percent, so you find out before the tag goes in the car
• Tag Not in Range appears when a tag has not checked in for more than ten minutes

🐛 Fixed

• On Android, tapping the hotline number now opens your dialer instead of doing nothing

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🗺️ Look Back Further Than Yesterday in Position History

Checking where your vehicle has been over the past month used to come up empty. If you asked for a longer stretch of history, the app would tell you there was no data at all for the last 30 days — even when there was plenty. That range now loads the way you expect

🔔 Movement Alerts Turn On When You Ask Them To

If you have ever tried to turn on alerts for your vehicle and been told the locator was already locked when you had not locked anything, that is fixed.

🎨 A New App Icon

RecovR has a new icon on your home screen — cleaner and flatter, without the old gradient. Nothing about how you use the app has changed; it is just easier to spot.

🐛 Fixed

• In-app surveys can be closed again on Pixel A series phones, so a survey no longer stays stuck on your screen
• Stopping the ring with the button on your tag now updates the app, so the screen goes back to Play instead of looking like the tag is still ringing

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What's New

Improvements

• Display battery level for connected tag
• Check user permissions more frequently
• Prevent access to find key and ring phone until tag pairing is completed

Fixes

• Upon password reset, user is taken to login page instead of password reset page
• Opening location in third party app on android results in (undefined, undefined) being sent
• Upon opening the app, default map view doesn't show location of assets
• User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
• Play/pause section does not show up consistently on Android when ringing phone from tag
• Check bluetooth on/off state in app scanning/pairing process

What's New

Improvements

• Display battery level for connected tag
• Check user permissions more frequently
• Prevent access to find key and ring phone until tag pairing is completed

Fixes

• Upon password reset, user is taken to login page instead of password reset page
• Opening location in third party app on android results in (undefined, undefined) being sent
• Upon opening the app, default map view doesn't show location of assets
• User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
• Play/pause section does not show up consistently on Android when ringing phone from tag
• Check bluetooth on/off state in app scanning/pairing process

What's New

• High latency on connecting to the Tag when Asset list has more than one Key
• Users can see associated VIN with key in key details
• Pairing opt in does not appear for second tag
• Android devices are still unable to ring the phone from a tag