What's New 🔥

• New unpaid invoice reminder email to billing admins and company admins, when an invoice is not paid in full before 3 days of due date. The reminder email will also have a link to help article on how to reconcile and payment methods.
• Additional details on billing dashboard are added for clarity. Payment status, Total paid and Total due amount is also displayed in the billing detail page.
• View vehicle position reported on portal instantly on google maps with one click. You will now have the option to click to open the reported position in RecovR portal on google maps to view nearest address and cross roads.

Improvements

• We have added commonly occurring scenarios at the dealership to reset Suspected drive off status, without needing vehicle to report at the dealership. a) Vehicle type changed from Retail to another, b) Vehicle is marked as sold by the dealership, c) Theft recovery mode is enabled for the vehicle.
• Theft recovery mode will be automatically deactivated for scenarios that indicate dealership missed to disable theft mode - a) Dealership makes a sale on that vehicle, b) Unpairs locator from the vehicle, c) Transfers vehicle to a new location.
• Additional warning added to notify dealership when they pair a locator or a vehicle that is already paired to another vehicle or a locator. Dealership can override and complete the pairing process. If user chooses to override pairing with new vehicle or locator, the previous vehicle or locator will be unpaired automatically.

Fixed

• Users who used advanced CSV export had an issue to add additional columns to export. This release fixes that minor issue.

‍

What's New 🔥

• You will now be able to mark vehicles as Dealer Trade or Wholesale. These will be new sale types, similar to vehicle only sales, and will not count towards your monthly sell thru rate.
• We now capture the name of the salesperson who sold RecovR at your dealership. You can view and export the sales list from RecovR to see relative performance of sales/F&I team.
• Last vehicle VIN field on the locator will now be automatically populated every time a locator is unpaired. This helps with reconciling lost locator invoices and general troubleshooting on unpaired locators.

Improvements

• Theft recovery became instant, as we removed the delay to present the theft recovery URL, when enabled, to immediately share with law enforcement.
• Reduced number of alert emails for users, by eliminating repetitive Far from Lot alerts for the same VIN via email. This to ensure alerts received are insightful for the user receiving it.
• Since October, payment statuses have been added to billing page. We have now updated all 2021 invoice statuses to appear as "Not Applicable" since payments were not tracked within the portal until 2022.

‍

What's New 🔥

• Tired of manually transferring vehicles and locators between your locations? Automated transfers are back! Company administrators can enable automatic transfers on the company overview page. Read more about automatic transfers here.
• We've rolled out a few new alerts. Check out our guides for the Close of Business Report, Suspected Drive-Off Alert, & Vehicle Far From Lot Alert to learn more. Note that we replaced the dealership daily activity email with the new close of business report!
• Offsite vehicles just got easier to manage! We've introduced two off-site statuses, Near Site (distance from dealership is less than X miles) & Far From Site (distance from dealership is more than X miles. By default the threshold X is set to 25 miles, but users can enter their own threshold in the alert rules page.

Improvements

• Sort & filter got a makeover - new conditional filters make it easier to find exactly what you are looking for and nothing else!
• New dashboards make finding important information easier than ever. Check out our guide on the position history dashboard to get started.
• We've improved the Vehicle Left Lot After Hours alert to only trigger for vehicles that were previously onsite during that business day.

‍

‍

What's New 🔥

• We get it—sometimes you misplace your keys (or the whole car). That's why we've introduced a simple 'Mark as Lost' action directly in the Vehicles and Locators pages. 
• You talked—we listened. This update also introduces the ability to download the RecovR Contract PDF directly from the Sales tab.
• We've updated the Billing dashboard to display all charge and credit addendums made to previous invoices. Any user with access to the billing view will now see an additional line that reflects any credits or charges added by the accounting team against an invoice. This will affect the amount outstanding to be paid.
• We now have alerting available for those pesky off-site vehicles. If a vehicle has been offsite for 3 days continuously, that vehicle and locator status will be marked as a Suspected Drive Off. After 15 days, the vehicle will be marked as a vehicle only sale, and unpaired from the locator. The locator's status will update to 'Lost- Assumed Drive Off'.

Improvements

• Contract statuses now update automatically, once the scheduled start date or end date has passed.

Fixed

• We had some issues with filtered values appearing correctly in the billing dashboard. That bug’s been squashed.

‍