RecovR Release Notes

Dealers

Lot Management 1.16.0

November 15, 2022

Coming Soon!

What's New 🔥

  • You will now be able to mark vehicles as Dealer Trade or Wholesale. These will be new sale types, similar to vehicle only sales, and will not count towards your monthly sell thru rate.
  • We now capture the name of the salesperson who sold RecovR at your dealership. You can view and export the sales list from RecovR to see relative performance of sales/F&I team.
  • Last vehicle VIN field on the locator will now be automatically populated every time a locator is unpaired. This helps with reconciling lost locator invoices and general troubleshooting on unpaired locators.

Improvements

  • Theft recovery became instant, as we removed the delay to present the theft recovery URL, when enabled, to immediately share with law enforcement.
  • Reduced number of alert emails for users, by eliminating repetitive Far from Lot alerts for the same VIN via email. This to ensure alerts received are insightful for the user receiving it.
  • Since October, payment statuses have been added to billing page. We have now updated all 2021 invoice statuses to appear as "Not Applicable" since payments were not tracked within the portal until 2022.

Dealers

Lot Management 4.0.0

August 18, 2022

Coming Soon!

What's New 🔥

  • Tired of manually transferring vehicles and locators between your locations? Automated transfers are back! Company administrators can enable automatic transfers on the company overview page. Read more about automatic transfers here.
  • We've rolled out a few new alerts. Check out our guides for the Close of Business Report, Suspected Drive-Off Alert, & Vehicle Far From Lot Alert to learn more. Note that we replaced the dealership daily activity email with the new close of business report!
  • Offsite vehicles just got easier to manage! We've introduced two off-site statuses, Near Site (distance from dealership is less than X miles) & Far From Site (distance from dealership is more than X miles. By default the threshold X is set to 25 miles, but users can enter their own threshold in the alert rules page.

Improvements

  • Sort & filter got a makeover - new conditional filters make it easier to find exactly what you are looking for and nothing else!
  • New dashboards make finding important information easier than ever. Check out our guide on the position history dashboard to get started.
  • We've improved the Vehicle Left Lot After Hours alert to only trigger for vehicles that were previously onsite during that business day.

Dealers

Lot Management 3.9.0

June 22, 2022

Coming Soon!

What's New 🔥

  • We get it—sometimes you misplace your keys (or the whole car). That's why we've introduced a simple 'Mark as Lost' action directly in the Vehicles and Locators pages. 
  • You talked—we listened. This update also introduces the ability to download the RecovR Contract PDF directly from the Sales tab.
  • We've updated the Billing dashboard to display all charge and credit addendums made to previous invoices. Any user with access to the billing view will now see an additional line that reflects any credits or charges added by the accounting team against an invoice. This will affect the amount outstanding to be paid.
  • We now have alerting available for those pesky off-site vehicles. If a vehicle has been offsite for 3 days continuously, that vehicle and locator status will be marked as a Suspected Drive Off. After 15 days, the vehicle will be marked as a vehicle only sale, and unpaired from the locator. The locator's status will update to 'Lost- Assumed Drive Off'.

Improvements

  • Contract statuses now update automatically, once the scheduled start date or end date has passed.

Fixed

  • We had some issues with filtered values appearing correctly in the billing dashboard. That bug’s been squashed.

Dealers

Lot Management 3.7.0

March 11, 2022

Coming Soon!

Fixed

  • The date formatting on CSVs was looking a little wonky. We've fixed that in this release.

Consumer App

Android Release 1.61.54

October 30, 2023

This was a patch release for the native app, it includes a quick fix.

Consumer App

iOS Release 1.61.54

October 30, 2023

This was a patch release for the native app, that included a quick fix.

Consumer App

Android Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.


cannot be updated.png
No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

  • A dealer voids their sale erroneously
  • A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.


Consumer App

iOS Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.


cannot be updated.png
No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

  • A dealer voids their sale erroneously
  • A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.


image.png


Consumer App

Android Release 1.61.75

November 17, 2023

What's New

Improvements
  • Display battery level for connected tag
  • Check user permissions more frequently
  • Prevent access to find key and ring phone until tag pairing is completed
Fixes
  • Upon password reset, user is taken to login page instead of password reset page
  • Opening location in third party app on android results in (undefined, undefined) being sent
  • Upon opening the app, default map view doesn't show location of assets
  • User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
  • Play/pause section does not show up consistently on Android when ringing phone from tag
  • Check bluetooth on/off state in app scanning/pairing process

Consumer App

iOS Release 1.61.75

November 17, 2023

What's New

Improvements
  • Display battery level for connected tag
  • Check user permissions more frequently
  • Prevent access to find key and ring phone until tag pairing is completed
Fixes
  • Upon password reset, user is taken to login page instead of password reset page
  • Opening location in third party app on android results in (undefined, undefined) being sent
  • Upon opening the app, default map view doesn't show location of assets
  • User has to acknowledge new privacy policy twice (web app then native app) if they are a new RecovR Sale
  • Play/pause section does not show up consistently on Android when ringing phone from tag
  • Check bluetooth on/off state in app scanning/pairing process

Consumer App

Android Release 1.61.61

November 1, 2023

What's New

  • High latency on connecting to the Tag when Asset list has more than one Key
  • Users can see associated VIN with key in key details
  • Pairing opt in does not appear for second tag
  • Android devices are still unable to ring the phone from a tag

Consumer App

iOS Release 1.61.61

November 1, 2023

What's New

  • High latency on connecting to the Tag when Asset list has more than one Key
  • Users can see associated VIN with key in key details
  • Pairing opt in does not appear for second tag
  • Android devices are still unable to ring the phone from a tag