RecovR Release Notes

Dealers

Lot Management 1.26.0

August 15, 2023

Coming Soon!

Law Enforcement UI Improvements

Enhanced Data Field Layout

For clearer differentiation of data sections, including the introduction of titles and subtitles to improve the overall intuitiveness of the data arrangement.

New Google Maps Experience

Introducing a new map powered by Google Maps, offering improved contextual understanding of the vehicle's surroundings. Enjoy added features like street view for comprehensive assessment of the environment.

New Heat Map Visualization

We've introduced a heat map feature that provides an efficient and effective visualization of historical position points.

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Dealers

Lot Management 1.19.0

April 27, 2023

Coming Soon!

You can now easily send SMS texts about pending sales to other workers at your location. A new option to "Send SMS About This Sale" will show up if you select a pending sale from your sales page.

Dealers

Lot management 1.18.0

March 23, 2023

Coming Soon!

What's New 🔥

Billing Admins will receive a summary of prior days sales performance with charges and credits, along with details. This helps them reconcile sales daily and file them as they prefer. This will make it easier for them to reconcile sales daily to remit the monthly invoice from RecovR, when is time.
We added arrows on position lines on the map, when you select the line from the bread crump. The directionality on the position history will make it easier to understand in which direction vehicle moved.

Improvements

The sorting and filtering capability is improved, for users to easily work with them to get the data they like to see, matching their need.

Fixes

In rare occurrences, the same cell tower ID appear to be used across countries. That led to position jumping between countries. We added additional parameters such as country code to uniquely identify cell tower and avoiding such position jumps.
Minor verbiage changes for better readability and context for users using the portal.

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Dealers

Lot Management 1.17.0

January 19, 2023

Coming Soon!

What's New 🔥

New unpaid invoice reminder email to billing admins and company admins, when an invoice is not paid in full before 3 days of due date. The reminder email will also have a link to help article on how to reconcile and payment methods.
Additional details on billing dashboard are added for clarity. Payment status, Total paid and Total due amount is also displayed in the billing detail page.
View vehicle position reported on portal instantly on google maps with one click. You will now have the option to click to open the reported position in RecovR portal on google maps to view nearest address and cross roads.

Improvements

We have added commonly occurring scenarios at the dealership to reset Suspected drive off status, without needing vehicle to report at the dealership. a) Vehicle type changed from Retail to another, b) Vehicle is marked as sold by the dealership, c) Theft recovery mode is enabled for the vehicle.
Theft recovery mode will be automatically deactivated for scenarios that indicate dealership missed to disable theft mode - a) Dealership makes a sale on that vehicle, b) Unpairs locator from the vehicle, c) Transfers vehicle to a new location.
Additional warning added to notify dealership when they pair a locator or a vehicle that is already paired to another vehicle or a locator. Dealership can override and complete the pairing process. If user chooses to override pairing with new vehicle or locator, the previous vehicle or locator will be unpaired automatically.

Fixed

Users who used advanced CSV export had an issue to add additional columns to export. This release fixes that minor issue.

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Consumer App

Android Release 1.61.54

October 30, 2023

This was a patch release for the native app, it includes a quick fix.

Consumer App

iOS Release 1.61.54

October 30, 2023

This was a patch release for the native app, that included a quick fix.

Consumer App

Android Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.

No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

A dealer voids their sale erroneously
A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.

Consumer App

iOS Release 1.61.41

October 24, 2023

What's New

Vehicle Motion Alerts Improvement

Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.

Consumer Position Requests | Guide

No Assets Empty State

When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:

A dealer voids their sale erroneously
A dealer adds the vehicle VIN back to their inventory via the VIN collision flow, de-permissioning a user

The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.

Consumer App

Android Release 1.5.41 (Mobile 2.0)

September 7, 2023

What's New

Mobile 2.0

We have done a major makeover of Mobile app for Car Owners. Though it was largely driven by preparing the app for RecovR for Keys, existing users will be able to take advantage of significant improvements including better navigation, instant Theft Recovery Mode activation, native customer support experience, and more.

New Onboarding Flows

Existing users will see a new onboarding flow introducing them to the app changes

New users will see a onboarding flow after registration explaining key app features

Consumer App

iOS Release 1.5.41 (Mobile 2.0)

September 7, 2023

What's New

Mobile 2.0

We have done a major makeover of Mobile app for Car Owners. Though it was largely driven by preparing the app for RecovR for Keys, existing users will be able to take advantage of significant improvements including better navigation, instant Theft Recovery Mode activation, native customer support experience, and more.

New Onboarding Flows

Existing users will see a new onboarding flow introducing them to the app changes

New users will see a onboarding flow after registration explaining key app features

Consumer App

Android Release 1.5.21

May 18, 2023

What's New

Lock mode alerts now adhere to app notification settings for SMS and Email
Updated the logic to select the street address returned by google which seems to be more accurate based on testing
Fixed a bug where the Share Location button is active, but when pressed it doesn't do anything

Consumer App

iOS Release 1.5.21

May 18, 2023

What's New

Lock mode alerts now adhere to app notification settings for SMS and Email
Face/Touch ID now automatically launches when the app is opened after being logged out allowing users to quickly log back in
Automatic Face/Touch ID does not occur when a user manually logs out of their account
Updated the logic to select the street address returned by google which seems to be more accurate based on testing
Fixed a bug where the Share Location button is active, but when pressed it doesn't do anything