🚀 New Features

Theft Recovery Contact Information

Upon enabling theft recovery for a vehicle, the dealer now has the capability to input a contact name, contact email, and contact phone number associated with the theft case.

This is will be visible on the Theft Recovery page in Lot Management and the information will be sent out in the email that goes to support when a Theft Case is created.

Map Icon Aggregations & Visualizations

• Map Icon Aggregations have been updated for Locators on the Vehicle and Locator pages of Lot Management and the Support Tool.
• When a large number of icons exist on a map in high density, users may struggle with discerning the key information from the page.
• To help with this, map icon aggregation enables users to cluster individual points on a map into bubbles that display the device count in a general area. It also provides the ability to click into a bubble for a closer zoom, revealing greater levels of detail on the map.

Watch this video to learn more: https://www.loom.com/share/11e3babb9725488cb21df0d34cb27de6?sid=a8c13f50-4918-415a-a78f-5576904a290e

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✅ Improvements

Optimize Pairing for Poor Network

• When pairing a locator to a vehicle, the user would search for both the locator and the vehicle.  In situations where the network was slow the UI would continue to show the previous search results after the search term had been updated.  This would cause users to sometimes errantly pick the top result not realizing that it was from a previous search.
• In this release we have updated the UI to instead remove search results from previous searches when a new search is started.  This should help reduce the frequency of users errantly pairing a vehicle to the wrong locator.

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🚀 What's New

• 6-year Warranty: Dealers now have the option to sell a 6-year warranty rather than a 3-year warranty via PEN or the UI.  This was a direct ask from multiple dealerships and is now available.  This information is also visible in the Support Tool UI.
• Map Icon Aggregations: Vehicle icons on maps will now group based on proximity. This will help make the map less cluttered while still showing the user relevant information.  Map icons will separate as the user zooms in.
  

• Skip FOTA Attribute on Locations: There are several locations that should never receive a FOTA update (terminated locations, manufacturing, etc).  These required operators to “just know” which locations shouldn’t receive updates.  To help with this we have added an attribute on Locations (fotaOptions/fotaUpdate) which can be set as desired and then used to automatically filter out any locations that should never receive FOTA updates.
  

✅ Improvements

• Allow users to void sales up to 21 days: Previously dealers were only able to void sales for 7 days after the sale.  This resulted in a large number of support requests to void sales past this timeframe.  Extending the window in which dealers can void sales should reduce requests made to RecovR Support.
• Remove Zone Labels from Map view: Previously zone names were shown on any map view showing zones.  These often clutter the interface and become unreadable.  These have been removed to make the map cleaner.  Zone Name should still show up when the mouse is over a given zone.  

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🔑 R4K

• Users will now see a warning on any Vehicle Only sales where tags are paired at the time of sale.  This mimics the warning already seen when a locator is paired on a Vehicle Only sale.

• Dealerships can now create and void Key sales via PEN integration.
• Users are now blocked from pairing keys to tags that are not reporting (heartbeat older than 10 minutes) or have a battery level below 50%.
  

🐛 Fixed

• There were a small number of locators where the Invoice ID was populating as “undefined”.  This issue has been fixed.
• Some locators would not properly update their paired status leading to mismatches between status and actual state.  This has been fixed to ensure the status is in sync and updated properly.

🚀 What's New

Prevent vehicle creation for vehicles sold in the past 7 days

• Since the introduction of the VIN Collision workflow we have found that dealers often recreate vehicles within hours of selling them.  This breaks the connection the user who purchased the locator has rendering them unable to see or track their vehicle until manually corrected.
• To prevent this if a user tries to create a vehicle that has been sold with RecovR in the last 7 days they are prevented from doing so and redirected instead to the Sale page to void the sale if desired.
• This should make the choice more explicit while still allowing dealers to create vehicles when necessary.

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✅ Improvements

R4K

• You can now ring tags that are not paired to keys from the tag list page.

🐛 Fixed

Miscellaneous

• An issue that allowed users to create zones with insufficient data has been fixed.  
• Certain device attributes that were previously showing up incorrectly should now show properly

What's New? 🔥

• Navigational Breadcrumbs: All users will now see navigational breadcrumbs on desktop and mobile. This change is based on the navigation UX survey responses we received. In addition to the breadcrumbs taking you farther up in the hierarchy, they also store your most recent search & filters for each page in this page during your session.

• Improved Tabs Visual Design: When you drill into an item like a vehicle or key, you will see a new visual design for the tabs above the title of the page. This change was made along side the breadcrumb updates based on user feedback.

• Improved Top Navigation Focus State: In the top navigation, the page you are on will now have a blue background in addition to being underlined. This change was made based on the navigational survey feedback we received.

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