🗺️ Your Zones Are Back on the Map

Zones had stopped drawing in Map View, which left you with no way to see at a glance where anything actually sat on your lot. They show up again for Vehicles, Keys, Tags, and Locators.

⚡ Position History That Loads Quickly and Stays Up

Looking back at where a vehicle has been should be fast, and on an iPhone it should not take the app down with it. Both are better in this patch.

• History covering less than a month now takes the quick route rather than the one built for long-range lookups, so recent history comes back faster

🐛 Fixed

• The date and time range filter shows again on the vehicle map, so you can narrow history down to the window you care about
• On Android, the Mute and Unmute button is no longer hidden behind your phone's navigation bar while a tag is ringing — the app now leaves room for it

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🔔 Ring a Tag or Key From Your Phone

Tracking down a misplaced key used to mean walking the lot and hoping to hear it. Tap Find Tag or Find Key on an asset and a new screen rings it straight from your phone, with a map showing where you are standing and where the tag was last seen.

• The screen moves through Press Play, Connecting, and Ringing, so you always know whether it has reached the tag yet
• Pause stops the sound whenever you want, and Mute silences it while the lights keep flashing, so you can keep hunting quietly in a showroom

💬 Get Help Without Leaving the App

A new RecovR tab sits in the bottom navigation bar. It is a direct line to the support team and to the help articles, so a question about a locator no longer means switching to email and describing your setup from scratch.

• Message support and see your whole conversation history in one place
• Push notifications tell you when support replies, and tapping one drops you back into the conversation
• Search the help articles and tutorials without leaving the app

🔑 Clearer Errors When a Tag Will Not Pair

Pairing used to fail without telling you why. The app now gives the same reasons the web interface does, so you know whether to grab a different tag or just wait.

• Low Battery appears for any tag under 50 percent, so you find out before the tag goes in the car
• Tag Not in Range appears when a tag has not checked in for more than ten minutes

🐛 Fixed

• On Android, tapping the hotline number now opens your dialer instead of doing nothing

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What's New

• Lock mode alerts now adhere to app notification settings for SMS and Email
• Face/Touch ID now automatically launches when the app is opened after being logged out allowing users to quickly log back in
• Automatic Face/Touch ID does not occur when a user manually logs out of their account
• Updated the logic to select the street address returned by google which seems to be more accurate based on testing
• Fixed a bug where the Share Location button is active, but when pressed it doesn't do anything

What's New

• Updated Description for Theft Recovery Mode in the Web Apps - We have updated the description on the Theft Recovery card in the web app to better align with our immediate theft case activation and the expected reporting frequencies from the locator.

What's New

• In addition to fixing an issue with enabling face or touch ID, users will now be able to enable face and touch ID directly within the native app. When they enable face or touch ID from their settings, they will be immediately prompted to enter their password, which will enable face or touch ID for all future logins. They will no longer need to log out and back in an additional time.

• Improved Deep linking on iOS - We have updated the deep linking mechanism on iOS to more reliably route you into the native app instead of routing you to the app store.

• Updated Description for Theft Recovery Mode in the Web Apps - We have updated the description on the Theft Recovery card in the web app to better align with our immediate theft case activation and the expected reporting frequencies from the locator.

What's New

• Theft recovery mode notifications - When theft recovery is mode is activated, users will be notified via Push, Email, & SMS notifications. These notifications contain further instructions on how to get help and give them direct access to the theft recovery URL to share with law enforcement.
• Notification configuration & robustness - While building out the theft recovery mode notifications, we have fleshed out notifications to be more easily configured and scaled to future notifications that we would like to implement. Users can disable email and SMS notifications from their app settings and disable push notifications in their phone settings.
• “Update Required” pop-up - Previously, we have had no way to force users to update their app when they have been using out-of-date versions. We have introduced this functionality in the native app so that if we release any breaking changes in the future, we will be able to force them to update. Note: This is not a backward compatible feature, so we will not be able to force users to update who are using version released before Audi A3