A new backend update has allowed us to to implement Quick Filters via the Aggregation bars. Any page that has Aggregations set can click directly on the specific total to automatically filter the table below with those conditions.
🐛 Fixed
Issue: Previously, we had a highly manual and infrequent solution for tracking and billing Unpaired Lost Locators. This presented challenges both in surges in billing as well as trouble tracking down these lost locators in a timely manner.
Solution: We implemented a weekly position request for unpaired locators. Based on the result of that position request, locators unpaired locators are now automatically marked as LOST (or FOUND, when appropriate). We also increased dealer visibility for this information (details below)
To help you better handle and recover lost locators, we’ve updated the daily Close of Business email to include a section detailing recent Lost Locators.
In addition to the above change, we’ve also broken out the off-site section by vehicle type to help you better understand if the off-site vehicle is problematic or not at a glance.
Locators that are on-site at another location within the same company will no longer be marked as lost. Additionally when Reconciling a lost locator, if it is on-site at a sister location it will be marked as found and credited appropriately.
Previously when entering Tag IDs on PEN Sales upper case letters would not be accepted. This information is now case insensitive and will accept any combination of upper and lower case characters.
This was a patch release for the native app, it includes a quick fix.
This was a patch release for the native app, that included a quick fix.
Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.
When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.
When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:
The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.
Users can enable motion alerts regardless of the locator state. Before this release, users could only enable this is state 10 & 11.
When consumers request a position immediately after buying RecovR, they were getting an error that was difficult to understand. We’ve updated this error to be more intuitive and provide the reasoning behind the delay.
When consumers log in to the native app, there are edge cases where they will see no assets. This can happen because:
The new empty state helps inform the user that this problem can be fixed & provides a pre-filled message to support.
Thanks for protecting your vehicle with RecovR. With this update, we've fixed a few bugs and made some backend improvements to make it even easier to protect yourself from the threat of theft.
Thanks for protecting your vehicle with RecovR. With this update, we've made some improvements to make it even easier to protect yourself from the threat of theft.
Thanks for protecting your vehicle with ReocvR. In this release, we've fixed a bug so that you can start onboarding directly after downloading the app from your invitation email.