RecovR Release Notes

🏢 Filter Your Lot by Floor

If your location has multiple floors, you can now filter the RecovR dealer mobile app down to a single floor. Busy screens get a lot easier to read when you only need to see what is on Level 2.

• Each floor shows an asset count next to its name, so you can see what is where at a glance
• Pick a specific floor and you will see only the zones on that floor, or choose All Groups to see your whole location at once
• Nothing is selected by default, so your current view stays the way you expect until you choose a floor
• Works for Vehicles, Locators, Tags, and Keys, and only appears if your location has floors set up

🏷️ Clearer Messages When a Tag Can’t Be Reached

The connection-failed and tag-not-found screens have been redesigned, in both the full and collapsed views, so it is clearer what went wrong.

🐛 Fixed

• VIN scanning is more accurate, so scanned vehicles come up right away
• Search finds Vehicles, Keys, and Tags by the details you would expect, like VIN, stock number, or Tag ID

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🗺️ Your Zones Are Back on the Map

Zones had stopped drawing in Map View, which left you with no way to see at a glance where anything actually sat on your lot. They show up again for Vehicles, Keys, Tags, and Locators.

⚡ Position History That Loads Quickly and Stays Up

Looking back at where a vehicle has been should be fast, and on an iPhone it should not take the app down with it. Both are better in this patch.

• History covering less than a month now takes the quick route rather than the one built for long-range lookups, so recent history comes back faster

🐛 Fixed

• The date and time range filter shows again on the vehicle map, so you can narrow history down to the window you care about
• On Android, the Mute and Unmute button is no longer hidden behind your phone's navigation bar while a tag is ringing — the app now leaves room for it

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🔔 Ring a Tag or Key From Your Phone

Tracking down a misplaced key used to mean walking the lot and hoping to hear it. Tap Find Tag or Find Key on an asset and a new screen rings it straight from your phone, with a map showing where you are standing and where the tag was last seen.

• The screen moves through Press Play, Connecting, and Ringing, so you always know whether it has reached the tag yet
• Pause stops the sound whenever you want, and Mute silences it while the lights keep flashing, so you can keep hunting quietly in a showroom

💬 Get Help Without Leaving the App

A new RecovR tab sits in the bottom navigation bar. It is a direct line to the support team and to the help articles, so a question about a locator no longer means switching to email and describing your setup from scratch.

• Message support and see your whole conversation history in one place
• Push notifications tell you when support replies, and tapping one drops you back into the conversation
• Search the help articles and tutorials without leaving the app

🔑 Clearer Errors When a Tag Will Not Pair

Pairing used to fail without telling you why. The app now gives the same reasons the web interface does, so you know whether to grab a different tag or just wait.

• Low Battery appears for any tag under 50 percent, so you find out before the tag goes in the car
• Tag Not in Range appears when a tag has not checked in for more than ten minutes

🐛 Fixed

• On Android, tapping the hotline number now opens your dialer instead of doing nothing

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Thanks for protecting your vehicle with RecovR! In this update, we have implemented a few bug fixes and performance improvements.

Thanks for protecting your vehicle with RecovR! In this update, we have implemented a number of bug fixes and performance improvements to help make accessing your vehicle's location easier than ever.

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Thanks for protecting your vehicle with RecovR! In this update, we have implemented a number of bug fixes and performance improvements to help make accessing your vehicle's location easier than ever.

Thanks for protecting your vehicle with RecovR! In this update, we've made some small bug fixes and improves. We've also made it simple to request a new invitation email when your old one has expired.

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